Expert Chimney Sweep Service Providers In Hampton

We had our dryer serviced by Tim, very courteous and professional. He ran into problems due to a heavy clog in our line. We were one spark away from a fire. So, thank you. I also overheard Tim talking with his manager/support and I was impressed with how he was directed and guided through the issues he had. Good and respectful team. Thank you. We have always had a great experience with your company.

I highly recommend this company!! They did a great job on my house. The technician was very knowledgeable and on time. The whole process was very easy for me as a homeowner.

10/10 recommend. I was in need of a last minute inspection due to an inspection contingency and closing schedule and they bent over backwards to accommodate my clients' timeline. As a Realtor, I greatly appreciate their professionalism, ability to honor my military's clients budget for the re-inspection, and their communication. Highly Recommend and will be using them again for any structural inspections.

I do not often take the time to review a company but I have to stop and do it for this one. I have been a repeat customer of A Step In Time since 2015 and I highly recommend their services. Frank is our regular maintenance technician and it is always a pleasure to have him stop by. He is generally early for our appointment, is a great communicator, and has exceptional work ethic. He even wins over my dog --who is usually standoffish towards visitors. It seems difficult these days to find a business with reasonable prices, who will give you quality service, and will stand behind their work--- A Step In Time is one of those businesses.

I called A Step in Time for my chimney cleaning and inspection after 20+ years of inactivity in using it. Their guy Daniel came over, cleaned and inspected it, and found that my chimney's exterior was rusted through and needed maintenance right away. He got me the best deal he could offer, and when my custom-made covers were ready, was quick and careful in installing them, and was always professional and cheerful to deal with. And the company itself worked with me and my work schedule, willing to install it without my presence and arrange a convenient time to render final payment so that they could get it in place ahead of the wet and chilly weather that headed our way. I am very glad for their help in getting my chimney ready for Christmas, and an extra thank you to Daniel for his job well done!

Frank was actually able to come by early. He was thorough in his inspection and cleaning, showing me both before and after photos. He made smart recommendations on repairs based on conditions he saw and further documented in photos. He wasn't pushy or forceful at all. He showed me the facts, showed me the pictures, discussed the risks of not making repairs and we came to an agreement. Look forward to having him out again to make the repairs and extend the life of my fireplace!