The story of A Step in Time is a fun story. In 1991 there was a recession and many college graduates had difficulty finding a job. Ray graduated from Virginia Tech in civil engineering and found the same difficulties. Ray attended graduate school at Old Dominion University to attract potential employers. Time passed and Ray continuously applied for positions at various engineering firms. Finally, Ray landed an engineering job by offering to work at very low wages. This didn’t matter to him, because the experience was like a continuation of graduate school. While in graduate school and working for a local engineering firm, Ray had to balance family life with also raising a daughter named Kaitlynn.
Times were tough and money was very tight. Ray remembered that while he was in high school, he had a very nice lawn business during the summers. On weekends, Ray began to cut lawns to bring in extra money. The business was an instant success! Ray was earning more money on weekends than working full time at his engineering job. While cutting the lawn at his parent’s house, a family friend named Donny Gummer stopped by. Donny was in his 60s at that time and noticed the lawn business was going great and mentioned that he was considering starting a chimney sweep company. Donny told Ray that while he was in New York, the chimney business was great! Everyone needed a chimney sweep! Donny asked Ray if he would help him start a chimney sweep company and give him advice on how to get customers. Ray agreed to help Donny in the fall when his lawn clients died down and this was a great time for the chimney season to heat up. When the fall season approached, Ray closed his lawn operation down and was set to begin cleaning chimneys.
The news came!
Donny discussed with Ray that the chimney business was not going to happen. Donny had a full time position at his current job and they offered health benefits and retirement. He was close to retirement and needed the health benefits. Donny was not going to open a chimney sweep business. Ray was a little disappointed because he closed his lawn business which could have extended for a couple months laying mulch or fall fertilizing. So Donny offered an idea! Donny would sell Ray his chimney cleaning equipment for $300 and if Ray liked the business, keep cleaning. If Ray did not like the business, Donny would buy the equipment back for the $300. Donny taught Ray how to clean chimney for about a week and Ray flew the nest on his own. Ray began to learn everything there was concerning the chimney cleaning and repair business. Ray became CSIA-certified and Nicole thought of the name, “Step in Time.” Wanting to be first in the telephone book, the name “A Step in Time” was born.
Ten years later and with the help of Ray’s first employee Matt Watkins, A Step in Time has expanded to seven different states and by footprint is the largest chimney cleaning and repair business in the United States.
Happy Customers Agree
First and foremost, I highly recommend Chimney Sweeps Team to anyone that needs their Chimney’s cleaned or inspected. They are totally committed to providing the very best results. The office team was very understanding and worked with me for a time that would work for everyone. The entire team at Chimney Sweeps Inc get an unconditional 6-star rating.
David and Jeff were excellent! When I bought my house I knew the chimney needed to be repaired. I received two quotations, and they both cited the same issue (a good thing, because I didn’t want to have to get a third quote to find out who was right!). A Step in Time responded punctually, Dave and Jeff were very pleasant to work with, and they made sure the repairs were done right and that the old, rusty wood burning stove was safely removed. The company warranties its work, too! I would highly recommend them to anyone looking for chimney services and will schedule my annual fireplace inspection with them next year.
These guys were great! From setting up the appointment to showing up at the time they were supposed to, they were very professional and courteous. ******* did an outstanding job inspecting our chimney and then did the cleaning with no mess left behind…my family never knew he was there!!
Ray Gessner, P.E. is the founder and C.E.O. of A Step in Time. He is a licensed professional engineer with master’s degree in civil engineering.
Rufus Jones is the corporate office general manager of the roofing division. Mr. Jones has been in the construction business for over 20 years.
Frances Verhofstadt is the corporate office manager and has wored in customer service her entire life. She has a wonderful personality and is Ray’s mother in law.
Mike Shipe is currently operating the Maryland/DC metro and has countless years of chimney experience. Mike is the first expansion of A Step in Time and very successful.